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Major US Retailer: Development and Maintenance of Applications

Client is a leading retailer. Custom applications integral for the company’s growth plans needed to be built and maintained : E-commerce platform, Inventory management system and a mobile application.

Challenges

Develop a robust e-commerce platform to increase online sales

Build an inventory management system to optimize stock levels

  • Create a mobile application to enhance customer engagement

Implementation

  • E-Commerce platform

    • Tech stack : Magneto
    • Implemented features like product catalogs, secure payment gateways, customer reviews, and personalized recommendations.

  • Inventory management system

    • Tech stack : SAP
    • Real-time stock updates, automated reorder points, and detailed reporting

Mobile application

  • Tech stack : React Native
  • Seamless integration with the e-commerce platform, push notifications, and a loyalty rewards program.

Outcomes

  • E-commerce platform

    • Online Sales increased by over 36% within first 6 months 
    • 27% increase in user  engagement
    • 22% reduction in cart abandonment

  • Inventory management system

    • Reduced stock outs by 38%
    • Decreased excess inventory by 32%

  • Mobile application

    • 4.5 star app rating
    • Increased customer retention by 15% through loyalty rewards program

  • Consistent user experience across all platforms drove higher engagement and satisfaction

Tech Stack

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