Tring's Gateway of Information
Take Flight
About the Client:
Seymour Johnson Air Force Base is a USAF base situated in Goldsboro, North Carolina. As the Commanders of the base, they have the responsibility to ensure that the members of the Air Force community are well taken care of.
Industry:
Others
Services:
Product Management, UX/UI, Serverless Architecture, Product Development, Data Analytics, Visual Dashboards
The Need:
Seymour Johnson Air Force Base has recently undertaken an initiative to better understand the needs of their surrounding community. The goal is to determine if existing community support is adequate and to help Airmen, spouses, and employees integrate into the community. This effort is being led by a group of ex-Airmen and community support coordinators who are working to provide helpful information on air base locations, events, social groups, and health advisors, among other things. Ultimately, the aim is to foster stronger connections between the Air Force Base and the surrounding community and ensure that everyone benefits from a more cohesive relationship.
Tring’s Approach:
Tringapps partnered with Seymour Johnson Air Force Base and AirCobra Development to create a mobile application called TakeFlight. The app comes with a virtual assistant and interactive 3D character that guides airmen through the onboarding process. It also helps them connect with fellow airmen for networking purposes. The app also includes a video calling feature for mental health counseling. This app is the first of its kind for the Air Force and aims to provide assistance to airmen in various aspects of their lives.
Outcome
TakeFlight has proven to be a successful aid in ensuring their safety and helping them complete procedures with ease. The app has had a positive impact on the wellbeing of airmen and their spouses, with an increase from 23% to 52% in the first launch in selected sectors. The app has also helped airmen create resilience and continue their service, with 56% reporting this outcome. Additionally, the civilian workforce has shown support for continuing work in the military, with 73% in favor. The app has also reduced the need for facilities and other assistance, decreasing from 82% to 34%. Overall, the app has been successful in guiding airmen with day-to-day information and counseling needs, resulting in improved wellbeing and operational efficiency.