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3PL Services: Inventory & Distribution Management Platform

Client is an Inventory and Distribution Management with warehouses across the world and offers one stop shop for eCommerce storefronts to manage their entire inventory and distribution.

Challenges

Need for Operational Efficiency

Outdated User Experience

  • Complex Inventory & Order Management

  • Scalability Issues

Solutioning

  • Implemented a modular design for easy updates to components like order fulfillment and inventory management.

  • Enhanced real-time visibility across all warehouses, with improvements in inventory search, returns, and adjustments.

Seamless integration of eComm platforms for real time order syncing, automated labeling, shipment tracking, and reverse logistics for customer returns

  • Built a system for transparent order tracking, supporting wholesale & direct-to-consumer operations with real time status updates & notifications

Outcomes

  • Automation of labeling and shipping via ShipStation cut order processing time in half by reducing manual tasks.

  • Enhanced workflows led to a 30% increase in stock accuracy, minimizing stockouts and overstock, and optimizing turnover.

  • Improved ease of use in the app significantly reduced warehouse staff training time & boosted overall satisfaction.

  • The modular app enabled our client to onboard new customers seamlessly, increasing scalability by 25%.

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