Manage a hybrid infra (on-prem/cloud) to scale & meet growing business demands
Manage 650+ servers, AS400 systems, and multiple storage solutions
Optimize and troubleshoot 1,100+ wireless access points, SD-WAN appliances, and a large call center
Manage 23,000+ desktops, laptops, and mobile devices, while providing 24/7 support in 14 languages
Automated monitoring with SolarWinds & managed 300 Azure VMs, focusing on cost optimization, scaling, & compliance.
Configured 320TB of storage & implemented Rubrik for automated backups & recovery mgmt, ensuring compliance with enterprise policies.
Streamlined provisioning for 23,000 systems, 8,000 mobiles/tablets using Intune, while delivering 24/7 global support in 14 languages via ServiceNow.
Deployed Fortinet SD-WAN appliances to enhance n/w stability, managed routers, switches, firewalls, & wireless AP’s to boost efficiency.
Achieved a 35% reduction in downtime incidents through optimized server, cloud, and network management.
Increased network performance by 20% with proactive monitoring & SD-WAN solutions, reducing latency & support.
Reduced Azure cloud resource costs by 25% through optimization techniques, reallocating budget for future IT investments.
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